Pre-Service Checklist

Before we arrive at your home to service your heating and cooling system, take a moment to make sure you're prepared for the appointment. That way, we have all of the information he or she needs and can get directly to work getting your system into top condition.

Here are a few things to do in preparation for your service appointment:

Know where all of the units in your heating and cooling system are located.
Perform basic troubleshooting tactics.
Check your air filter. A dirty air filter is a common cause of problems.
Write down the model numbers of all your Bryant products.
Be ready to explain clearly what symptoms or problems you've had.
Know how long ago your problem began.
Make sure the system is accessible. If there is something blocking any of your products, please remove it.
If your system's products are in an attic or crawl space, please make it easily accessible.
Lock pets in a separate room so they don't get in the way or get hurt.
Make sure there's an adult (18 or over) home to legally allow entry to your home.
Be prepared to answer the phone. Many technicians will call to confirm the appointment on their way.
If you rent your home, make sure you have your landlord's permission to have your system serviced.
If your heat pump is frozen, shut it off before the technician arrives so it's thawed and ready for service.
Make available a file containing information on all prior services performed on your system.
Be prepared to make a payment.

Riley Heating & Cooling - 16 North 9th Avenue - Melrose Park, IL 60160 - (708) 343-5472 / (630) 834-4500

HVAC is our specialty at Riley Heating & Cooling in Melrose Park, Illinois, and we believe in performing it with excellence. This excellence extends to our customer service, our work, our equipment and our guarantee. Riley employs the best technicians in order to maintain a high level of service for you our valued customer. Our HVAC technicians are ready to serve you and make your home more comfortable.

The average home spends about $1,900 annually on energy bills. Heating and cooling accounts for as much as half of a home's energy use. The EPA provides important recommendations for energy-efficient equipment, including proper sizing, quality installation and maintenance, and other home improvement considerations to help you get the most out of the heating and cooling products you purchase, save energy, and save as much as 20% annually on your total energy costs. When was your last Energy Audit?

While we continue to earn Factory Authorized Dealer status from Bryant, our NATE certified technicians have the expertise to maintain, service, repair, and replace all brands of air conditioners, boilers, furnaces, humidifiers, air cleaners, air purifiers, generators, ventilators, UV lights, and thermostats - such as: Carrier, Trane, Lennox, Rheem, Goodman, Payne, American Standard, Aprilaire, Heil, Tempstar, Day and Night, Kenmore, Comfortmaker, York, Armstrong, Peerless, Weil Mclain, Dunkirk, Burnham, Amana, Utica, and Honeywell. Our service expertise is one of the reasons, we have also earned distinction as a comfort24-7® provider.

Since 1934, we have provided trusted HVAC service to homeowners of Chicagoland living in Melrose Park, Bellwood, Franklin Park, Stone Park, River Grove, Schiller Park, Northlake, Maywood, Galewood, River Forest, Berkeley, Broadview, Hillside, Elmwood Park, Forest Park, Oak Park, Schiller Park, Westchester, Chicago(60634), Elmhurst, Harwood Heights, Riverside, LaGrange, Lagrange Park, Brookfield, Villa Park, Oak Brook, Western Springs, Park Ridge, and Hinsdale. Thousands of homeowners RELY ON RILEY.